Grützner, I., Weibelzahl, S., & Waterson, P. (2004). Improving Courseware Quality through Life-Cycle Encompassing Quality Assurance. In Proceedings of the 2004 ACM symposium on Applied Computing (pp. 946-951). New York: ACM Press.

DOI: 10.1145/967900.968092

The quality of courseware development is affected by four factors: content and instructional issues; management; technical and graphical issues; and concerns of the customer. In this paper we describe IntView, a courseware development method that integrates these four factors throughout the whole development life-cycle. By combining existing courseware quality assurance methodologies with software engineering techniques such as inspections and tests the interests of the participating roles are balanced. Both the IntView methodology and the quality assurance techniques are described and the results of some preliminary case studies are reported.

author = {Ines Gr{\"u}tzner and Stephan Weibelzahl and Patrick Waterson},
title = {Improving Courseware Quality through Life-Cycle Encompassing Quality Assurance},
booktitle = {Proceedings of the 2004 {ACM} {S}ymposium on {A}pplied {C}omputing},
publisher = {ACM Press},
address = {New York},
pages = {946--951},
year = {2004},
doi = {10.1145/967900.968092}