Jedlitschka, A., & Weibelzahl, S. (2003). Towards an adaptive improvement management framework. In Proceedings of the German Workshop on Adaptivity and User Modeling in Interactive Systems, ABIS03, Karlsruhe.

Software process improvement (SPI) knowledge is often brought into organizations from outside, for example, by external experts. The idea of this work is to build up an improvement management framework for supporting managers in their work; finding improvement potentials and making strategic decisions about the implementation of improvement measures. The adaptation of the information delivery to the manager's needs and skills is one aspect of the framework and is solved by employing case-based reasoning. Additionally, we use an organizational model that is put forward as the basis for choosing the improvement action that fits most appropriately within the context and is most promising with respect to the organizational goals.

author = {Andreas Jedlitschka and Stephan Weibelzahl},
title = {Towards an Adaptive Improvement Management Framework},
booktitle = {Proceedings of the {G}erman {W}orkshop on {A}daptivity and {U}ser {M}odeling in {I}nteractive {S}ystems, {ABIS03}, {K}arlsruhe},
year = {2003}